Terms of Use and Sale
Effective as of June 10, 2026
Definitions
- Platform: the tattou.ink service, accessible via the tattou.ink website, *.tattou.ink subdomains, the pro.tattou.ink website, and the tattou.ink mobile application.
- Operator: distrAnS, a sole proprietorship, registered under SIRET number 103 686 655 00012, with its registered office in Paris, France, operating the tattou.ink Platform.
- Artist: any tattoo professional registered on the Platform through a professional account.
- Client: any individual booking or seeking to book a tattoo service through the Platform.
- User: refers collectively to any Artist or Client.
- Flashbook: a collection of tattoo design images published by an Artist on the Platform.
- Artist Page: the personalised subdomain (slug.tattou.ink) assigned to the Artist.
- Booking: a tattoo appointment request made by a Client to an Artist through the Platform.
- Deposit: a sum paid by the Client directly to the Artist via Stripe, at the Artist's request, upon Booking.
- Chat: the messaging service integrated into the Platform enabling exchanges between a Client and an Artist.
1. Purpose
These Terms of Use and Sale ("Terms") govern access to and use of the tattou.ink Platform by all Users.
The Platform is a marketplace enabling:
- Artists to showcase their work and manage their bookings;
- Clients to discover artists and book tattoo services.
The Operator is not a party to the service contract entered into between the Artist and the Client. It solely provides the technical tools facilitating their connection.
2. Acceptance of Terms
Accessing and using the Platform implies unconditional acceptance of these Terms.
- For Artists, acceptance occurs upon creation of the professional account.
- For Clients, acceptance occurs upon creation of the client account, at the time of finalising a Booking.
The Terms may be amended at any time by the Operator. Users will be notified by email of any material change at least 30 days before it takes effect. Continued use of the Platform after that date constitutes acceptance of the updated Terms.
PART 1 — CONDITIONS APPLICABLE TO ARTISTS
3. Registration and professional account
3.1 Account creation
Registration is open to any tattoo professional. Artists may register via the tattou.ink mobile application or the pro.tattou.ink website, using email/password or a third-party identity provider (OAuth sign-in).
The Artist undertakes to provide accurate, complete information and to keep it up to date. Any impersonation is strictly prohibited.
3.2 Artist Page and personalised subdomain
By providing a unique identifier ("slug") during registration, the Artist receives an Artist Page accessible at slug.tattou.ink.
The slug must comply with the following requirements:
- consist of alphanumeric characters and hyphens;
- not impersonate another person, brand, or organisation;
- not contain offensive, discriminatory, or public-order-violating terms;
- not imitate an existing domain name in a way that could mislead Users.
The Operator reserves the right to refuse or remove any slug that violates these Terms, without notice or compensation.
3.3 Account termination
The Artist may terminate their account at any time from their professional dashboard. Termination results in the deactivation of the Artist Page and closure of the subscription at the end of the current paid period. Data is retained in accordance with Article 13.
4. Subscription
4.1 Plans and pricing
Access to the Platform's professional features requires a paid subscription. Available plans, their features and pricing are detailed at pro.tattou.ink/pricing.
Prices are shown excluding and including applicable taxes in euros. The Operator reserves the right to amend its pricing with 30 days' notice by email.
4.2 Billing and payment
The subscription is billed in advance at the frequency chosen by the Artist (monthly or annually). Payment is made by credit card via Stripe. By subscribing, the Artist authorises automatic recurring charges at the chosen frequency.
In the event of a failed payment, the Operator will retry within 7 days. If the payment remains outstanding after that period, the account may be suspended until it is settled.
4.3 Subscription cancellation
The Artist may cancel their subscription at any time from their professional dashboard. Cancellation takes effect at the end of the already-paid period. No prorated refund is granted, except where required by applicable law.
5. Content published by Artists
5.1 Flashbooks
Artists may publish Flashbooks consisting of tattoo design images and their names. The Artist warrants that they hold the intellectual property rights over the published content, or that they have obtained all necessary authorisations.
By publishing content on the Platform, the Artist grants the Operator a non-exclusive, worldwide, royalty-free licence to display, reproduce and adapt that content strictly within the scope of operating and promoting the Platform.
5.2 Custom forms
Artists may configure a custom form that Clients must complete when making a Booking. The Artist is solely responsible for ensuring this form complies with applicable regulations, including the GDPR. They undertake to collect only data that is relevant and proportionate to the service, and to inform Clients transparently.
5.3 Prohibited content
It is strictly forbidden to publish on the Platform — whether in Flashbooks, on the Artist Page, or in any other space — any content that:
- is of a child sexual abuse or exploitation nature;
- glorifies crimes against humanity, terrorism, racial, ethnic or religious hatred, or discrimination in any form;
- attacks human dignity;
- incites violence or criminal acts;
- infringes the rights of third parties (intellectual property, right to image, privacy);
- constitutes a criminal offence under French law or the law applicable in the User's country.
Any content in breach of these provisions may be removed without notice by the Operator. The Artist's account may be suspended or permanently deleted in the event of a serious or repeated violation. The Operator reserves the right to report any unlawful content to the competent authorities.
PART 2 — CONDITIONS APPLICABLE TO CLIENTS
6. Registration and client account
The Client creates an account upon finalising their first Booking. Registration may be completed using email/password or a third-party identity provider (OAuth: Google, Apple, etc.).
By registering via a third-party provider, the Client authorises tattou.ink to access the information shared by that provider (typically email and name) in accordance with the permissions granted.
The Client undertakes to provide accurate information and to keep their account up to date.
7. Booking process
7.1 Selection and cart
The Client may freely browse the Artist Page, view Flashbooks and add designs to their booking cart.
7.2 Information provided at booking
To finalise a Booking, the Client provides:
Required information:
- Full name
- Desired size and placement of the tattoo(s)
- Artist's work location
- Appointment slot selected from the Artist's calendar
Optional information (declarative, not verified by the Platform):
- Instagram handle
- Skin tone (for adapting the tattoo rendering — see Article 13)
- Whether this is their first tattoo
Optional information does not condition access to the Booking. The Client is entirely free not to provide it.
7.3 Artist's custom form
Some Artists may require the Client to complete a custom form before confirming the Booking. tattou.ink does not determine or control the content of this form. For any questions about the data collected through this form, the Client should contact the relevant Artist directly.
7.4 Deposit
Where configured by the Artist, the Client must pay a deposit to confirm the Booking.
This deposit is collected and credited directly to the Artist's Stripe account. tattou.ink receives, holds, and transfers no funds. The Operator is not a party to this financial transaction.
The deposit amount, the conditions for deducting it from the final service price, and the refund terms in the event of cancellation are set freely by each Artist.
8. Cancellation and refund
Cancellation, rescheduling and deposit refund conditions are set freely and exclusively by each Artist. These conditions are made available to the Client before Booking confirmation.
As tattou.ink is not a party to the service contract between the Artist and the Client, the Operator cannot under any circumstances be held liable for the refund, retention or non-return of a deposit.
In the event of a dispute relating to a cancellation or refund, the Client must contact the Artist directly. In the absence of an amicable resolution, the legal remedies available (mediation, competent courts) apply directly between the Client and the Artist.
PART 3 — COMMON PROVISIONS
9. Messaging service (Chat)
9.1 Operation
The Platform provides a messaging service allowing Clients and Artists to exchange text messages, photos and documents in connection with a Booking.
9.2 Prohibited content
The restrictions set out in Article 5.3 apply in full to the Chat. In addition, it is prohibited to use the Chat to:
- engage in harassment, threats or intimidation of any kind;
- share personal data of third parties without their consent;
- transmit sensitive payment information (card numbers, credentials) outside the Platform's secure tools;
- circumvent the Platform in order to process deposits outside the integrated Stripe system.
9.3 Access to messages
The Operator may access Chat messages solely in the context of processing a report, a mediation request, or a legal obligation, in compliance with applicable regulations.
10. Reporting
Any User may report content or behaviour that violates these Terms by contacting contact@tattou.ink. The Operator undertakes to handle reports within a reasonable timeframe.
11. Operator's liability
tattou.ink is a technical intermediary. Its liability cannot be engaged:
- for the quality, compliance or outcome of tattoo services provided by Artists;
- for cancellations, rescheduling or financial disputes between Artists and Clients;
- for the content of custom forms configured by Artists;
- for temporary service interruptions due to maintenance, force majeure, or third-party provider failures.
The Operator implements reasonable measures to ensure Platform availability and security but does not guarantee uninterrupted service.
12. Intellectual property
The tattou.ink Platform, its design, source code, trademarks and logos are the exclusive property of the Operator or its rights holders. Any total or partial reproduction, representation or exploitation without prior written authorisation is prohibited.
Content published by Artists (designs, photos, texts) remains their property. Clients retain ownership of their personal data.
13. Personal data
The processing of personal data collected through use of the Platform is described in detail in the tattou.ink Privacy Policy, which forms an integral part of these Terms.
Artists undertake to comply with applicable data protection regulations, including the GDPR, when designing the custom forms they configure for Clients.
14. Governing law and jurisdiction
These Terms are written in French and governed by French law. In the event of any conflict between the French and English versions, the French version shall prevail.
- For Artists (professionals): any dispute shall be submitted to the exclusive jurisdiction of the competent court in the jurisdiction of the Operator's registered office, unless a mandatory statutory provision provides otherwise.
- For Clients (consumers): in the event of an unresolved dispute, the Client may seek consumer mediation or bring a claim before the court of their place of residence. Clients residing in the European Union may also use the European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).
Last updated: June 10, 2026
tattou.ink
Paris, France
contact@tattou.ink
SIRET 103 686 655 00012